NYC 311 Dispatch

6Open repair jobs

0Assigned

0Sim. completed

Rule-based priority queue

Ranks open repair work in the current report filters. Severity, age and repeated reports determine the score.

0 closed reports excluded · 0 non-repair complaints left for referral · 0 duplicates combined.

Loading 311 reports… Scenario incidents are listed below.

Critical priority

Why this priority?

Severity 5/5: 80 points · 8h old: +2 · 1 report at this site: +0.

Critical priority

Why this priority?

Severity 5/5: 80 points · 2h old: +0 · 1 report at this site: +0.

High priority

Why this priority?

Severity 4/5: 64 points · 22h old: +5 · 1 report at this site: +0.

High priority

Why this priority?

Severity 4/5: 64 points · 18h old: +4 · 1 report at this site: +0.

High priority

Why this priority?

Severity 4/5: 64 points · 16h old: +4 · 1 report at this site: +0.

High priority

Why this priority?

Severity 4/5: 64 points · 9h old: +2 · 1 report at this site: +0.

How dispatch works

Severity × 16, plus up to 15 age points and 15 duplicate-report points. Scores are demo estimates.
Select the highest-scoring jobs, then greedily assign a compatible crew with the smallest added workload.
Road mode visits the unvisited stop with the shortest driving time, using directed Mapbox Matrix values, then returns to the depot. Estimated mode uses straight-line distance.

Shift capacity includes travel, estimated repair time, and return to depot. Greedy routes are approximate; they are not guaranteed optimal.

0311 points on mapStarting · 0 source records checked

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StreetsSanitationNoiseBuildingsOtherInfrastructure (sim.)R1/W1/etc. = simulated crews · numbers = route stops